We are never far away in an emergency. From our bases in Plymouth and Exeter Underhill Building Services offer a comprehensive reactive maintenance service right across the Southwest by a team of mobile engineers in a fleet of vans fitted with GPS trackers ensuring we get the nearest team to you as quickly as possible.
With Underhill Building Services you can rest assured that your property is maintained with the minimum of disruption to you, your clients and customers. Our Services Operations teams monitor the quality of service and workmanship of our operatives and approved contractors, to ensure they meet the high standards we set.
Our dedicated reactive maintenance response teams are skilled multi trade and specialist Underhill Building Services operatives and approved contractors covering the following trades for 24hr emergency call out:- Electrical, Heating, Plumbing, Roofing, Flood Protection, Vandal Damage and Property Protection.
OUR RESPONSE TIMES:
2 hour response time for any core trade to any location for extreme emergencies and 4 hour, same day or next day service for urgent works, with client agreed appointments for non urgent and general remedial works.
We also offer a 24 hour regional coverage for reactive maintenance calls to a wide variety of customers such as restaurant groups, pub groups and commercial properties.
We appreciate that when our customers’ equipment fails their productivity suffers. It’s our responsibility to restore defective equipment back to fully functional as quickly and efficiently as possible. Our service vehicles carry a wide range of commonly used spares maintaining an unprecedented 1st fix ratio.
We found Underhill Building Services to work to the highest standard on our project here at the Burton Hotel in Brixham. They maintained a level of politeness & professionalism throughout there work here and in our industry this is vitally important! 100% excellence from Underhill Building Services.
Landlady, Burton Hotel, Brixham.